Why won't you ship outside the US?
Shipping inside the US is costly enough. There’s only two of us here, and we’re disabled/chronically ill. Managing VAT and other import/export issues is too much for us at this stage – plus, you don’t want to pay $30 just for shipping a single book, right? If you’re outside the US, we would more than welcome you to pick up an ebook!
Last updated: August 09, 2024 14:57
I want to order a Doodle. How do?
Thank you for your interest in a Doodle!
All of the art seen in this campaign was done by N. She primarily has a semi-realistic anime/manhwa/webtoon style. More examples of N’s art can be seen at http://metacosmchronicles.com/metacosm-art!
What you can ask for: Humanoid characters (yours, Metacosm’s, or existing franchises), real people, animals, symbolic and geometric designs (N designs all the characters, outfits, weapons, for Metacosm, plus the symbols for the covers)
What you can’t ask for: NO NSFW OR HATEFUL CONTENT Robots/mechs/hard surfaces/architecture (N says: “I’m not good at these, so trust me, you don’t want me to try.”)
What you will get: An inked, black-and-white doodle on the title page of a single paperback. (if you ordered two books and want doodles on both, order another Doodle as an add-on!) The art will be small and simple: a shoulders-up headshot, or equivalent, of a single character. You can of course request specific actions (as long as they abide by the rules lined out here) or styles (like chibi).
The final image will be a surprise when you open your book!
The process: After the campaign has been completed, we will contact you via the email you provided during your order and most likely give you a Google Docs questionnaire to fill out. Once that is complete, N will draw a small and simple picture on the title page of the book and ink it so it doesn’t fade/smudge. Once it is finished, you will be notified of shipping.
The timeline: Up to 6 months. We will send out an email update for Backers of the campaign when N is preparing to fulfill the Doodles.
Last updated: August 09, 2024 18:06
What is a Dedication?
Simple! Your name will be listed under the “Dedications” section at the beginning of both the paperback and the ebook of The Fractured Balance, next to people like N’s mom and best friend and N and A’s kids.
The ultimate way to immortalize your contribution to this story!
Be sure to give us what name you’d like to be listed as! (Please no offensive or NSFW usernames)
Last updated: August 09, 2024 16:47
Custom cameo???
Yep!
Pheonix meets a lot of different people throughout The Fractured Balance, and some pop in only for a second to introduce themselves to Justice.
Nothing says one of those people can’t be someone you choose!
Who you can request to be included in The Fractured Balance: One of your own original characters, yourself, or a character from an existing franchise.
Who you cannot request to be included: Any real person who isn’t you. (For legal reasons)
However, due to IP and copyright issues, the character will be Metacosm-ified (with your help at every step) and their name changed. Metacosm is a place of infinite possibilities and we’re professionals, we can definitely come up with something you’ll love.
What will the character do in the story? Any number of things! You can have them briefly interact with a Metacosm character you like, be involved in one of the story’s Big Moments, or even be cut down by Pheonix’s blades!
An example: A moustachioed hominin named Magnus, who enjoys mushrooms, because he grew up on a fungi-dominated planet, who wears blue coveralls because he’s a working-class individual. The different mushrooms on his planet give him varying abilties due to their chemical compositions and Weave content. His favorite mushroom is a red one that allows him to jump high. He bumps into Pheonix in the market on Terelath at a mushroom stall.
The process: After the campaign ends and the payment is processed successfully, N will contact you via the email address you provided to gather information about your character. Based on information given, N and A will formulate several possible scenarios your character could be involved in. Once the scenario is agreed upon by both parties, N will write it and return it back for approval. Once final approval is given, the book will go off to the printer!
The timeline: We will send out the initial email within 48 hours of the campaign ending, so it primarily depends on how fast you respond and how fast N and A can conceptualize and write the scene. It will be a minor inclusion into the story, though, so with prompt responses, it should take no longer than 6mo.
Last updated: August 09, 2024 17:24
When will I get my book(s)?
The Fractured Balance is fully edited, formatted, and ready to print. We will be ordering the copies for backers as soon as the proof copy is returned from our printer, and then a full order can be placed. Please keep an eye on the BackerKit campaign updates area for the latest!
Last updated: September 26, 2024 13:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.